Delete your data
If you have contacted Tanween — through this website, by phone, or by messaging us on Facebook, Instagram or WhatsApp — you can ask us to delete everything we hold about you. This page explains how.
How to ask
- 1Write to usUse any of the contacts at the bottom of this page. Say clearly that you want your data deleted.
- 2Tell us how to find youGive us the phone number, email address, or the Facebook, Instagram or WhatsApp account you contacted us from. Without this we cannot be sure which record is yours, and we will not delete the wrong person's information.
- 3We delete it and confirmWe will delete what we hold and reply to tell you it is done, within 30 days of your request.
What we delete
Your name and contact details, your enquiry and anything you told us about what you were looking for, the history of messages between you and us, any profile name, username or picture the platform gave us, and the record of which advert you came from.
What we cannot delete for you
The messages also sit in your own Facebook, Instagram or WhatsApp account — that copy is yours, and you can delete it there. Meta keeps its own records of messages sent through its services, under Meta's privacy policy, which we have no control over. We may also keep a document where the law requires it, such as a signed contract, and we will tell you if that applies to you.